XCON: Error Starting the MTA After Upgrading to Exchange 5.5 from Exchange 4.0 (246762)
The information in this article applies to:
- Microsoft Exchange Server 5.5
This article was previously published under Q246762 SYMPTOMS
When you upgrade from Exchange Server 4.0 to Exchange Server 5.5, you may receive the following error message:
The procedure entry point EcFloraToLpstr could not be located in the dynamic link library address.dll
Could not start the Microsoft Exchange Message Transfer Agent service on \\<servername>
Error 2186: The service is not responding to the control function.
This error message may be accompanied by the following errors in the System Event Log:
Event ID: 7000
Source: Service Control Manager
Type: Error
Category: None
The Microsoft Exchange Message Transfer Agent service failed to start due to the following error:
The service did not respond to the start or control request in a timely fashion.
Event ID: 7009
Source: Service Control Manager
Type: Error
Category: None
Timeout (120000 milliseconds) waiting for service to connect.
CAUSE
The Address.dll file located in the Exchsrvr\Bin folder was not replaced during the upgrade.
RESOLUTION
To resolve this problem,
- Rename the Address.dll file and copy the original Address.dll file from the Server\Setup\I386\Bin folder on the Exchange Server 5.5 CD to the
Exchsrvr\Bin folder on the server.
- Start the MTA service.
| Modification Type: | Minor | Last Reviewed: | 4/28/2005 |
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| Keywords: | kbprb KB246762 |
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