XADM: Unable to Restore Exchange Server 5.5 Using Seagate BackupExec (246277)
The information in this article applies to:
- Microsoft Exchange Server 5.5
This article was previously published under Q246277 SYMPTOMS
When you try to use Seagate BackupExec version 6.11 or 7.0 or Computer Associates ArcServe version 6.6 to restore Microsoft Exchange Server 5.5 from a tape backup, the operation may not succeed and you may receive one or more of the following error messages:
Error 4294965485: JET_errFileNotFound
Error 4294966746: JET_errDatabaseInconsistent
Error 3355443730 (which indicates log corruption)
RESOLUTION
To resolve this issue, contact Seagate Technology, Inc. or Computer Associates to inquire about the availability of a fix for this issue.
WORKAROUND
To work around this issue, use the NTBackup utility to restore Exchange Server. Before beginning the process, you must catalog the tape.
The third-party products that are discussed in this article are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.
For information about how to contact these companies, click the appropriate article number in the following list to view the article in the Microsoft Knowledge Base:
65416
Hardware and Software Third-Party Vendor Contact List, A-K
60781
Hardware and Software Third-Party Vendor Contact List, L-P
60782
Hardware and Software Third-Party Vendor Contact List, Q-Z
| Modification Type: | Minor | Last Reviewed: | 4/21/2005 |
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| Keywords: | kbprb KB246277 |
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