XADM: Directory Service Not Responding with Event 1186 on Two Exchange Servers (246276)


The information in this article applies to:

  • Microsoft Exchange Server 5.5
This article was previously published under Q246276

SYMPTOMS

When you try to administer a remote server running Microsoft Exchange Server 5.5 from a local server also running Exchange Server 5.5, the Directory service may not respond on either server. Event Viewer may record the following event on both servers, with each server referencing the other:
Event ID: 1186
Source: MSExchangeDS
Type: Error
Category: Replication
Description: The internal directory replication agent (DRA) Dispatcher thread is waiting in a remote procedure call to directory SERVER1. The directory has attempted to cancel the call and recover the thread, with status 0x0. If this condition persists, stop and restart that Microsoft Exchange Server computer.

CAUSE

This behavior can occur when the Directory service experiences a remote procedure call (RPC) lock with the remote Exchange server.

RESOLUTION

To resolve this behavior, follow these instructions in this exact order:

  1. Stop the Exchange Server services on the local server.
  2. Stop the Exchange Server services on the remote server.
  3. Restart the local server, allowing the Exchange Server services to start up automatically.
  4. Restart the remote server, allowing the Exchange Server services to start up automatically.
Modification Type:MinorLast Reviewed:4/21/2005
Keywords:kbprb KB246276
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