Homepub 2K Err Msg: Invalid Page Fault in Qdgw.dll When You Run Program (246170)
The information in this article applies to:
- Microsoft Greetings 2000
- Microsoft Home Publishing 2000
- Microsoft Home Publishing Express 2000
This article was previously published under Q246170 SYMPTOMS
When you run Microsoft Home Publishing 2000, you may receive the
following error message:
Homepub.exe caused an invalid page fault in module Qdgw.dll.
CAUSE
This behavior can occur if an Epson inkjet printer is attached to your
computer.
RESOLUTION
To work around this issue, install the Epson Stylus Color ESC/P2 printer driver or the Epson LQ 2550 printer driver.
NOTE: These drivers are available on the Microsoft Windows 98
CD-ROM, and they are available as a free download from the following Epson Web site:
If the issue continues to occur, or if you are not using an Epson printer, reduce your graphics hardware acceleration setting. To do this:
- Click Start, point to Settings, and then click
Control Panel.
- Double-click System.
- Click the Performance tab, and then click Graphics.
- Move the Hardware Acceleration slider all the way to
None.
- Click OK, and then click Close.
- When you are prompted to restart the computer,
click Yes.
If the issue continues to occur, manually register the Qdgw.dll and Pprnedit.dll files. To do this:
- Click Start, and then click Run.
- Click Browse.
- In the Look in box, click the hard disk on which
Home Publishing 2000 is installed.
- Double-click the Program Files folder.
- Double-click the Microsoft Home Publishing 2000 folder.
- In the Files of type box, click All Files.
- Double-click the QDgw.dll file.
If the QDgw.dll file is not displayed, make sure that Windows
Explorer is configured to display .dll files. To do this:
- Double-click the My Computer icon on the desktop.
- On the View menu, click Options or Folder
Options.
- On the View tab, click Show all files,
and then click OK.
- Close the My Computer window.
- Press the HOME key, type regsvr32, press the
SPACEBAR, and then click OK.
- Click OK.
- Click Start, and then click Run.
- Press the END key, delete QDgw.dll from the end
of the line, type Pprnedit.dll, and then click
OK.
NOTE: Make sure that you do not delete the quotation mark at the
end of the line.
- Click OK.
STATUSMicrosoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.
Modification Type: | Major | Last Reviewed: | 9/7/2001 |
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Keywords: | kberrmsg kbprb kbprint KB246170 |
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