SMS: License Server Manager Causes Full Synchronization Requests (245649)


The information in this article applies to:

  • Microsoft Systems Management Server 2.0
  • Microsoft Systems Management Server 2.0 SP1
This article was previously published under Q245649

SYMPTOMS

Systems Management Server (SMS) License Server Manager (a thread of the SMS Executive), is responsible for maintaining Software Metering Servers on a reoccurring basis. If the following conditions exist, License Server Manager causes Microsoft Windows NT-based Backup Domain Controllers (BDCs) to request full synchronizations of the SAM, BUILTIN, and LSA databases every 15 minutes:
  • The SMS Site Server is a Windows NT-based BDC.
  • The SMS Site Server is configured as a Software Metering Server.

RESOLUTION

To resolve this problem, obtain the latest service pack for Systems Management Server version 2.0. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

236325 How to Obtain the Latest Systems Management Server 2.0 Service Pack


WORKAROUND

To work around this problem, remove the SMS Software Metering role from your Windows NT-based BDCs. Note that if Software Metering is desired in a site, you can configure a member server for that role and specify a local account on that member server in place of a domain account.

STATUS

Microsoft has confirmed this to be a problem in Systems Management Server version 2.0 This problem was first corrected in Systems Management Server version 2.0 Service Pack 2..

MORE INFORMATION

To install the hotfix, use the appropriate method.

Using the Hotfix Installer

NOTE: This method is only for I386-based computers.
  1. Copy the hotfix folder structure to a share on your network. Q245649.exe is a Microsoft Windows Installer file that updates specific files on your site server.
  2. Log on to your site server by using an account with administrative privileges.
  3. On the site server, quit the Systems Management Server Administrator console.
  4. Run Q245649.exe, and then follow the instructions in the wizard. You can run the file in Quiet mode by using the /s switch.

Manual Installation

  1. Quit the Systems Management Server Administrator console and stop all SMS services.
  2. Replace the Licsvcfg.dll file in the sms_root_directory\bin\platform_name folder on your site server with the version obtained from the hotfix, where sms_root_directory is your SMS root directory, and platform_name is the appropriate platform.
  3. Restart the SMS services.
Modification Type:MajorLast Reviewed:4/7/2006
Keywords:kbQFE KBHotfixServer kbBug kbfix kbnetwork kbsms200sp2fix KB245649
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