OL2000: Cannot Use Outlook as Default Mail Client from Netscape Navigator (245425)

The information in this article applies to:

Microsoft Outlook 2000

This article was previously published under Q245425

SYMPTOMS

When you use Netscape Navigator as your default Internet browser, you find that when you click a Mailto: hyperlink on a Web page, a Netscape Messenger mail form is opened, even though Outlook is set as the default mail program on your computer.

CAUSE

This is a limitation in the Netscape Navigator Standalone versions 4.03 and later.

MORE INFORMATION

Netscape has published an technical article which describes this behavior. The article contains a solution to this issue which involves adding parameters to the Netscape.js file. The information may be obtained at the following Web address:

http://help.netscape.com/kb/consumer/980630-3.html

REFERENCES

The third-party products that are discussed in this article are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.

Microsoft provides third-party contact information to help you find technical support. This contact information may change without notice. Microsoft does not guarantee the accuracy of this third-party contact information.

Modification Type:	Major	Last Reviewed:	9/29/2003
Keywords:	kb3rdparty kbprb KB245425