XFOR: Error Message: Extension 'lsntscp0' Could Not Be Loaded (245155)


The information in this article applies to:

  • Microsoft Exchange Server 5.0
  • Microsoft Exchange Server 5.5
This article was previously published under Q245155

SYMPTOMS

If you try to access the Microsoft Exchange Connector for Lotus Notes you may the receive following error message:
Extension 'lsntscp0' could not be loaded

An error occurred during replication. Unable to find the extension .DLL. file with the correct version number. To view details of the error, see the application event log in the Windows NT Event Viewer on the Microsoft Exchange Server computer.

Microsoft Exchange Administrator
ID no c1030ad1

CAUSE

This is error message can occur if there is a mismatch of version number information on the Lsntscp0.dll file.

To determine if this is the cause:
  1. In the Microsoft Exchange Server Administrator program, click to expand the Organization object, click to expand the Site object, and then click the Configuration container for the Exchange Notes Connector.
  2. Click Add-ins, click Extension, and then click the General tab to find the version number that the Exchange Server Administrator program specifies for the Lsntscp0.dll file.
  3. Open the Exchsrvr\Addins\Lsntscp0\I386 folder and find the version number of the Lsntscp0.dll file.
If the version numbers that you find are different, you are experiencing the issue that this article deals with.

RESOLUTION

To resolve this issue, use one of the following methods:
  • Use the Lsntscp0.dll file that has the version number that is specified in the Exchange Server Administrator program to replace the Lsntscp0.dll file in the Exchsrvr\Addins\Lsntscp0\I386 folder. -or-

  • Edit the Lsntscp0.dll file version number that is specified in the Exchange Server Administrator program by using raw mode.WARNING: If you use the raw mode of the Exchange Server Administrator program (admin /r) incorrectly, serious problems may occur that may require you to reinstall Microsoft Windows NT Server, Microsoft Exchange Server, or both. Microsoft cannot guarantee that problems that result from using raw mode incorrectly can be solved. Use raw mode at your own risk.

    1. Start the Exchange Server Administrator program in raw mode by typing the following at a command prompt:

      c:\exchsrvr\bin\admin /r

    2. Click to expand the Organization object, click to expand the Site object, click the Configuration container, click Add-ins, and then click Extension for the Exchange Notes Connector.
    3. On the File menu, click Raw Properties, and then click File Version.
    4. Click Editor, click File Version, and then modify the file version number to match the version number of the Lsntscp0.dll file that is located in the Exchsrvr\Addins\Lsntscp0\I386 folder.
    5. Make sure that you click Set before you quit the Exchange Server Administrator program in raw mode.
Modification Type:MinorLast Reviewed:4/28/2005
Keywords:kbprb KB245155
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