RESOLUTION
A supported fix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Apply it only to computers that are experiencing this specific problem. This fix may receive additional testing. Therefore, if you are not severely affected by this problem, Microsoft recommends that you wait for the next service pack that contains this hotfix.
To resolve this problem immediately, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, visit the following Microsoft Web site:
NOTE: In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The typical support costs will apply to additional support questions and issues that do not qualify for the specific update in question.
Before you install the Outlook 2000 hotfix, download and install the latest Office 2000 Service Pack. For additional information about how to download and install the latest Office 2000 Service Pack, click the article number below
to view the article in the Microsoft Knowledge Base:
276367 OFF2000: How to Obtain the Latest Office 2000 Service Pack
After you install the Outlook 2000 hotfix, the English version of this fix will have the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.
Date Time Version Size File name
--------------------------------------------------------------
19-Oct-1999 22:16 5.5.2844.0 1,468,962 Emsmdb32.dll
19-Oct-1999 22:06 9.0.0.3415 5,279,794 Outllib.dll
19-Oct-1999 22:07 9.0.0.3415 1,667,123 Outllibr.dll
After you install the Outlook 98 hotfix, the English version of this fix will have the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.
Date Time Version Size File name
--------------------------------------------------------
13-Jun-1999 21:44 5.5.2639.0 138,000 Emsabp32.dll
12-Jul-1999 21:05 5.5.2615.0 553,744 Emsmdb32.dll
10-Sep-1999 23:22 5.5.2651.29 126,736 Emsui32.dll
24-Aug-1999 01:14 8.5.6823.0 6,604,560 Outllib.dll
01-Sep-1999 5.5.2651.25 Mspst32.dl
l
NOTE: The Mspst32.dll file for Outlook 98 is operating system specific.