SMS: Logon Server Manager Is Case Sensitive When Comparing Domain Names (245101)


The information in this article applies to:

  • Microsoft Systems Management Server 2.0
This article was previously published under Q245101

SYMPTOMS

Logon Server Manager uses a case-sensitive string comparison to detect if a domain is still active. It first builds a list of domain configuration files by using the domain names from the Ntlogon.pcf file, and then later checks this list against a list in the registry to detect any missing domains.

If the domain name in the .pcf file is not the same case as the domain name stored in the registry, the check is unsuccessful and the service marks the domain as DEINSTALL_PENDING. This can cause sites managing that domain to repeatedly add and remove the logon files and folders from the logon points.

RESOLUTION

To resolve this problem, obtain the latest service pack for Systems Management Server version 2.0. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

236325 How to Obtain the Latest Systems Management Server 2.0 Service Pack


STATUS

Microsoft has confirmed this to be a problem in Systems Management Server version 2.0 This problem was first corrected in Systems Management Server version 2.0 Service Pack 2..

MORE INFORMATION

To install the update, use the appropriate method.

Method 1: Using the Update Installer

NOTE: This method is only for I386-based computers.
  1. Copy the update folder structure to a share on your network. Q245101.exe is a Microsoft Windows Installer file that updates specific files on your site server.
  2. Log on to your site server using an account with administrative privileges.
  3. On the site server, close the Systems Management Server Administrator console.
  4. Run Q245101.exe and follow the directions in the wizard. You can run the file in Quiet mode using the /s switch.

Method 2: Manual Installation

  1. Close the Systems Management Server Administrator console and stop the Systems Management Server Site Component Manager and Systems Management Server Executive services.
  2. Replace the Nt_logon.dll file in the sms_root_directory\Bin\platform folder with the version obtained from the update.
  3. Replace the Ntlg_rem.exe file in the sms_root_directory\Bin\platform folder with the version obtained from the update.
  4. Restart the Systems Management Server Site Component Manager and Systems Management Server Executive services.
Modification Type:MajorLast Reviewed:4/7/2006
Keywords:kbQFE KBHotfixServer kbBug kbfix kbsms200fix kbsms200sp2fix KB245101
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