OL2000: (CW) From Field Missing in AutoPreview of Mail Items (244847)



The information in this article applies to:

  • Microsoft Outlook 2000

This article was previously published under Q244847
NOTE: The procedures in this article only apply if you have installed Outlook with the Corporate or Workgroup option. With this option, you can use Messaging Application Programming Interface (MAPI) services. To determine your installation type, click About Microsoft Outlook on the Help menu. If you have the Corporate or Workgroup installation, you see "Corporate or Workgroup".

SYMPTOMS

When you reply to, or forward a message contained in a personal folder, the From field is blank when viewing the message using AutoPreview.

CAUSE

You selected the Advanced E-mail option, In folders other than the Inbox, save replies with original message, and you are replying to a message you moved to a personal folder.

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

MORE INFORMATION

The From field appears correctly when the message is opened or displayed in the preview pane.

Modification Type:MajorLast Reviewed:9/29/2003
Keywords:kbbug kbnofix KB244847