WD2000: Error Message: "Can't Find Project or Library" When You Run Macros (244788)



The information in this article applies to:

  • Microsoft Word 2000

This article was previously published under Q244788
WARNING:This information is preliminary and has not been confirmed or tested by Microsoft. Use only with discretion.

SYMPTOMS

When you try to run a macro that is saved in the global template, Normal.dot, you receive the following error message:
Compile Error: Can't find project or library
This error has been reported to occur on systems after Norton 2000 was installed.

For additional information about a similar problem, click the article number below to view the article in the Microsoft Knowledge Base:

201429 OFF2000: Compile Error Using Client Billing Template

CAUSE

The Normal.dot file is damaged.

RESOLUTION

To resolve this problem, rename the Normal.dot file. Then, when you restart Word, Word creates a new Normal.dot template that is based on the program's default settings.

Rename the Normal Template

NOTE: When you rename the Normal.dot template, several options are reset back to the default settings, including custom styles, custom toolbars, macros, and AutoText entries. For this reason, Microsoft strongly recommends that you rename rather than delete the Normal.dot file.

Certain kinds of configurations may create more than one Normal.dot file. These situations include cases in which multiple versions of Word are running on the same computer, or cases in which several workstation installations exist on the same computer. In these situations, be sure to rename the correct copy of Normal.dot.

Microsoft Windows 95, Microsoft Windows 98, Microsoft Windows NT 4.0
  1. Quit all Microsoft Office programs.
  2. Click Start, point to Find, and then click Files or Folders.
  3. In the Named box, type Normal.dot.
  4. In the Look in box, select your local hard disk drive (or an alternate user template location if you are running Word from a network server).
  5. Click Find Now to search for the file.
  6. For each occurrence of Normal.dot that appears in the Find dialog box, right-click the file. Click Rename on the shortcut menu. Type a new name for the file, such as OldNormal.dot or Normal-1.dot, and then press ENTER.
  7. On the File menu, click Close to quit the Find program, and then restart Word normally.
Microsoft Windows 2000
  1. Quit all Microsoft Office programs.
  2. Click Start, point to Search, and then click For Files or Folders.
  3. In the Search for files or folders named box, type Normal.dot.
  4. In the Look in box, select your local hard disk drive (or an alternate user template location if you are running Word from a network server).
  5. Click Search Now to search for the file.
  6. For each occurrence of Normal.dot that appears in the Find dialog box, right-click the file. Click Rename on the shortcut menu. Type a new name for the file, such as OldNormal.dot or Normal-1.dot, and then press ENTER.
  7. On the File menu, click Close to quit the Search program, and then restart Word normally.
You may need to change a few settings to restore your favorite options. If the Normal.dot file that you renamed contains customizations, such as styles, macros, or AutoText entries that cannot be easily re-created, you may be able to copy those customizations from the old Normal.dot file to the new Normal.dot file by using the Organizer.

For more information about using the Organizer, click Microsoft Word Help on the Help menu, type Organizer in the Office Assistant or the Answer Wizard, and then click Search to view the topics returned.

Modification Type:MajorLast Reviewed:2/27/2001
Keywords:kbprb KB244788