Works 2000: Label Is Not Displayed or Printed Correctly (244754)



The information in this article applies to:

  • Microsoft Works 2000

This article was previously published under Q244754

SYMPTOMS

When you display or print labels in Microsoft Works 2000 Word Processor, the label template may not be displayed or printed correctly.

CAUSE

This behavior can occur if you use one of the label styles listed in the following table.

Label productProduct number
Avery A4 and A5 sizesJ8164
Avery A4 and A5 sizesL7164
Avery A4 and A5 sizesJ8168
Avery A4 and A5 sizesJ8368
Avery A4 and A5 sizesL7168
Avery A4 and A5 sizesL7173
Avery A4 and A5 sizesL7410-6M_C
Avery A4 and A5 sizesL7411-6R
Avery A4 and A5 sizesL7417-6R
Devauzet10557
Devauzet9540
Devauzet6325P
Devauzet10557
FormtecLS-3610
OtherAE (3x8)
OtherAgipa 119081
OtherAgipa 119084
OtherAgipa 119088
OtherAgipa 119098
OtherAgipa 119602
OtherAgipa 119606
OtherAgipa 119606
OtherAgipa 119716
OtherMACtac SR6607
OtherMACtac SR6749 Spine
OtherMACtac SR6742
OtherMay+Spies 000202
OtherMay+Spies 000203
OtherMay+Spies 06900041
OtherMay+Spies 06900049
OtherMay+Spies 0690004904
OtherMay+Spies 06900082
OtherMay+Spies 06900039
OtherMay+Spies 06900046
OtherStralfors 275557
Rank Xerox926L90253
Rank Xerox926L90270
Rank Xerox926L90410
Rank Xerox926L90411
Rank Xerox926L90412
Rank Xerox926L90413
Rank Xerox926L90414

RESOLUTION

To work around this issue, create a custom label document. To do this:
  1. If Works 2000 is not running, start the program, click Works Word Processor on the task launcher, and then click Mailing Labels.

    If a Works Word Processor document is already open, click Labels on the Tools menu.
  2. Click Multiple-entry labels, and then click OK.
  3. Click Custom, and then type the label specifications in the boxes provided.
  4. Click OK.
  5. Click New Document.
  6. On the File menu, click Save As.
  7. In the Save in box, browse to the folder in which you want to save your custom label document.
  8. In the File name box, type a name for the label document.
  9. Click Save.

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

Modification Type:MajorLast Reviewed:6/15/2000
Keywords:kbbug KB244754