FIX: Upgrade Wizard Fails with "Backup 6.x Devices - phase II" Error if Using Tape (244538)

SYMPTOMS

The Upgrade Wizard may fail with the following message:

Backup 6.x Devices - phase II

When upgrading from SQL Server 6.5 to SQL Server 7.0 if the following conditions are met:

SQL Server 6.5 is being upgraded to SQL Server 7.0 on the same server.
The server is running the Japanese version of Windows NT.
The Japanese version of SQL Server is being upgraded.
TAPE is chosen as the data transfer method.

In addition, the following entry is the only entry that is written to the UPGRADE.LOG file:

##### Thursday, September 28, 2000 - 01:01:18 #####
6.x Master SQL Executive 6.x ##### Thursday, September 28, 2000 - 01:02:40 #####		
6.x ##### Thursday, September 28, 2000 - 01:03:58 #####
6.x ##### Thursday, September 28, 2000 - 01:05:43 #####

The preceding entries are repeated every time you attempt the upgrade.

CAUSE

When running the Upgrade Wizard, a temporary file, named ~BACKUP.INI, is created in the <SQL 7.0 directory>\upgrade directory, where <SQL 7.0 directory> is the root directory where SQL 7.0 is installed (by default, c:\mssql7). During creation of this file, the carriage return line feed is not getting properly written to the file.

WORKAROUND

To work around this problem, when the Upgrade Wizard screen gets to the window that displays the following:

COMPLETING THE SQL SERVER UPGRADE WIZARD

and before pressing the FINISH button, use Notepad to change the ~BACKUP.INI file, adding a carriage return and line feed as indicated below.

BEFORE making the change, the file will contain the following:

;[Files]
some data

AFTER making the change, the file should contain the following:

;
[Files]
some data

Once this change has been made, save the file and then press the FINISH button.

STATUS

Microsoft has confirmed this to be a problem in SQL Server 7.0. This problem has been corrected in U.S. Service Pack 2 for Microsoft SQL Server 7.0. For more information, click the following article number to view the article in the Microsoft Knowledge Base:

254561 INF: How to Obtain Service Pack 2 for Microsoft SQL Server 7.0 and Microsoft Data Engine (MSDE) 1.0

For more information, contact your primary support provider.