SMS: Smsapm32 Uses SMSCliToknAcct& to Search Mapped Drives Listed in the Path (244410)


The information in this article applies to:

  • Microsoft Systems Management Server 2.0
  • Microsoft Systems Management Server 2.0 SP1
This article was previously published under Q244410

SYMPTOMS

If your path contains networked drives, Smsapm32 may access those networked drives using the local SMSCliToknAcct& account. This behavior may lock out the SMSCliToknAcct& domain if a domain account lockout policy is enabled. If domain auditing is enabled for unsuccessful logon and logoff, "Unknown Account" or "Password error" messages may be logged in Event Viewer for the domain.

RESOLUTION

A supported fix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Apply it only to computers that are experiencing this specific problem. This fix may receive additional testing. Therefore, if you are not severely affected by this problem, Microsoft recommends that you wait for the next Systems Management Server service pack that contains this hotfix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/default.aspx?scid=fh;EN-US;CNTACTMS

NOTE: In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The typical support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

The English-language version of this fix should have the following file attributes or later: 
   Date      Time    Version          Size      File name    Platform
   ------------------------------------------------------------------
   10/14/99  07:58pm 2.00.1380.1055   232,288   Abnwcli.dll  i386
   10/21/99  12:56pm 2.00.1380.1060   203,616   Bindcli9.dll i386
   10/21/99  12:56pm 2.00.1380.1060   259,936   Bindclin.dll i386
   10/21/99  12:53pm 2.00.1380.1060   257,376   Bindsvrn.dll i386
   11/10/99  09:42pm 2.00.1380.1072   160,080   Ccim32.dll   i386
   11/03/99  08:16pm                1,327,679   Ccmcore.exe  i386
   11/10/99  09:46pm                3,632,822   Clicore.exe  i386
   11/03/99  08:01pm 2.00.1380.1063    70,000   Clisvc95.exe i386
   11/03/99  08:01pm 2.00.1380.1063    76,656   Clisvcl.exe  i386
   11/03/99  08:11pm                  268,753   Cliunins.exe i386
   10/01/99  01:22pm 2.00.1380.1051   157,536   Falclin.dll  i386
   11/03/99  08:01pm 2.00.1380.1063    66,928   Launch32.exe i386
   10/27/99  05:33pm 2.00.1380.1063   203,104   Mslmcli9.dll i386
   10/27/99  05:33pm 2.00.1380.1063   335,712   Mslmclin.dll i386
   10/27/99  05:33pm 2.00.1380.1063   333,664   Mslmsvrn.dll i386
   10/21/99  12:56pm 2.00.1380.1060   208,224   Ndscli9.dll  i386
   10/21/99  12:56pm 2.00.1380.1060   269,664   Ndsclin.dll  i386
   10/21/99  12:54pm 2.00.1380.1060   267,104   Ndssvrn.dll  i386
   10/27/99  06:05pm 2.00.1380.1063    44,400   Odpusr32.exe i386
   3/1/2000  07:24pm 2.00.1380.1139  210,288    Smsapm32.exe I386
   11/03/99  07:59pm 2.00.1380.1063   291,856   Smsclreg.dll i386
   10/27/99  06:11pm                  623,615   Swdist32.exe i386
   10/27/99  02:50pm                3,826,417   Wbemsdk.exe  i386
   10/14/99  07:59pm 2.00.1380.1055   409,360   Abnwcli.dll  Alpha 
   11/10/99  09:42pm 2.00.1380.1072   255,760   Ccim32.dll   Alpha
   11/03/99  08:15pm                1,934,970   Ccmcore.exe  Alpha
   11/10/99  09:47pm                4,806,577   Clicore.exe  Alpha
   11/03/99  08:00pm 2.00.1380.1063   100,624   Clisvc95.exe Alpha
   11/03/99  08:00pm 2.00.1380.1063   110,352   Clisvcl.exe  Alpha
   11/03/99  08:12pm                  465,812   Cliunins.exe Alpha
   10/01/99  01:22pm 2.00.1380.1051   285,968   Falclin.dll  Alpha
   11/03/99  08:00pm 2.00.1380.1063    97,040   Launch32.exe Alpha
   10/27/99  05:33pm 2.00.1380.1063   575,760   Mslmclin.dll Alpha
   10/27/99  05:33pm 2.00.1380.1063   572,176   Mslmsvrn.dll Alpha
   10/27/99  06:06pm 2.00.1380.1063    65,808   Odpusr32.exe Alpha
   3/1/2000  07:24pm 2.00.1380.1139  280,848    Smsapm32.exe Alpha
   11/03/99  08:00pm 2.00.1380.1063   550,672   Smsclreg.dll Alpha
   10/27/99  06:11pm                  679,857   Swdist32.exe Alpha
   10/27/99  02:52pm                7,100,159   Wbemsdk.exe  Alpha
   11/10/99  09:35pm 2.00.1380.1072        67   Compver.ini
   11/11/99  06:23pm 2.00.1380.2004        67   Compver2.ini
NOTE: Due to file dependencies, the most recent hotfix or feature that contains the above files may also contain additional files.


WORKAROUND

To workaround this problem, remove all networked drives from the path.

STATUS

Microsoft has confirmed this to be a problem in Systems Management Server version 2.0.

MORE INFORMATION

To install the hotfix, use the appropriate method on the Systems Management Server site server.

Before you implement this update, Microsoft recommends that you also apply the following hotfix:

232653 SMSCliToknAcct& Locked Out When Hardware Inventory Is Enabled

For additional information, click the article number below to view the article in the Microsoft Knowledge Base:

231399 SMSCliToknAcct& and/or SMSCliSvcAcct Accounts Locked Out

Method 1: Using the Hotfix Installer

NOTE: You can use this method only on i386-based computers.
  1. Copy the hotfix folder structure to a share on your network (for example, the Q244410.exe file is located in a root folder with i386 and Alpha subfolders). Q244410.exe is a Microsoft Windows Installer file that updates specific files on your site server.
  2. Log on to your site server using an account with administrative privileges.
  3. Run Q244410.exe and follow the directions in the wizard. You can run the file in Quiet mode using the /s switch.
  4. If your SMS Client Base Component version is in the 2000 range (for example, 2.00.1380.20XX), you must manually reset the component version in the Sms_root_folder\Inboxes\Clicomp.src\Base\Compver.ini file after all clients in your site have been updated (for example, change from 2.00.1380.2004 to 2.00.1380.1072).

Method 2: Manual Installation

  1. Stop all Systems Management Server services.
  2. Replace the Abnwcli.dll file in the Sms_root_folder\Bin\Platform folder with the version obtained from the hotfix.
  3. Replace the Ccim32.dll file in the Sms_root_folder\Bin\Platform folder with the version obtained from the hotfix.
  4. Replace the Clisvcl.exe file in the Sms_root_folder\Bin\Platform folder with the version obtained from the hotfix.
  5. Replace the Falclin.dll file in the Sms_root_folder\Bin\Platform folder with the version obtained from the hotfix.
  6. Replace the Mslmclin.dll file in the Sms_root_folder\Bin\Platform folder with the version obtained from the hotfix.
  7. Replace the Mslmsvrn.dll file in the Sms_root_folder\Bin\Platform folder with the version obtained from the hotfix.
  8. Replace the Odpusr32.exe file in the Sms_root_folder\Bin\Platform folder with the version obtained from the hotfix.
  9. Replace the Bindsvrn.dll file in the Sms_root_folder\Bin\i386 folder with the version obtained from the hotfix.
  10. Replace the Ccmcore.exe file in the Sms_root_folder\Inboxes\Clicomp.src\base\Platform folder with the version obtained from the hotfix.
  11. Replace the Clicore.exe file in the Sms_root_folder\Inboxes\Clicomp.src\base\Platform folder with the version obtained from the hotfix.
  12. Replace the Wbemsdk.exe file in the Sms_root_folder\Inboxes\Clicomp.src\Wbem\Platform folder with the version obtained from the hotfix.
  13. Replace the Swdist32.exe file in the Sms_root_folder\Inboxes\Clicomp.src\Swdist\Platform folder with the version obtained from the hotfix.
  14. Replace the Compver.ini file in the Sms_root_folder\Inboxes\Clicomp.src\Wbem folder with the version obtained from the hotfix.
  15. Replace the Compver.ini file in the Sms_root_folder\Inboxes\Clicomp.src\Swdist folder with the version obtained from the hotfix.
  16. If your current SMS Client Base Component version is in the 1000 range (for example, 2.00.1380.10XX), replace the Compver.ini file in the Sms_root_folder\Inboxes\Clicomp.src\base folder with the version obtained from the hotfix.
  17. If your current SMS Client Base Component version is in the 2000 range (for example, 2.00.1380.20XX), replace the Compver.ini file in the Sms_root_folder\Inboxes\Clicomp.src\base folder with the Compver2.ini file obtained from the hotfix. Note that you must rename the Compver2.ini file to Compver.ini. After all of the clients in your site have been updated, you must manually reset the component version in the Compver.ini file (for example, change from 2.00.1380.2004 to 2.00.1380.1072).
  18. Restart all Systems Management Server services.
Modification Type:MajorLast Reviewed:4/7/2006
Keywords:kbQFE KBHotfixServer kbBug kbfix KB244410
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