Exchange Options Are Not Available in Active Directory Users and Computers MMC Snap-in (244287)


The information in this article applies to:

  • Microsoft Exchange Server 2003 Enterprise Edition
  • Microsoft Exchange Server 2003 Standard Edition
  • Microsoft Exchange 2000 Server
  • Microsoft Windows Small Business Server 2003, Premium Edition
  • Microsoft Windows Small Business Server 2003, Standard Edition
This article was previously published under Q244287

SYMPTOMS

When you are using the Active Directory (AD) Users and Computers snap-in in Microsoft Management Console (MMC), you may not be able to add, delete, or move an Exchange mailbox.

CAUSE

This occurs when you are administering users where the Exchange System Management tools have not yet been installed. For example, if you install Microsoft Exchange on a member server, and then use the Active Directory Users and Computers MMC snap-in on a domain controller, you do not see the Exchange extensions.

WORKAROUND

To work around this problem:
  • Start the Active Directory Users and Computers MMC snap-in from the Exchange member server. -or-

  • Install the Exchange System Management tools on the domain controller.
Modification Type:MinorLast Reviewed:4/25/2005
Keywords:kbprb KB244287
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