WD98: Error Message When You Save Global Template (244107)

SYMPTOMS

If you quit Microsoft Word 98 Macintosh Edition after you make changes to the Normal template, you may receive an error message similar to the following:

Word cannot save your global template because you are running Word from a read-only folder. Would you like to create a folder on your hard drive to save this? If you choose No, Word will be unable to save any default settings.

If you click Yes and choose a folder, you may receive an error message similar to the following:

Word cannot create the User Templates folder where you have selected. Please try another folder location that is has write access and does not contain a folder named Templates.

CAUSE

You may receive this error message with Mac OS 9 when you are signed on as a Limited user. Limited users can save documents only to certain folders on the hard drive. Even when the Normal template file is saved to a folder with write access, Word does not look at that location to find the template, by default.

WORKAROUND

To work around this problem, change the location where templates are stored. To do this, follow these steps:

Start Word.
On the Tools menu, click Preferences.
Click the File Locations tab.
Select User templates, and then click Modify.
Select the following path
Macintosh Hardrive:Users:Users Folder:Documents:Templates
where Users Folder is your user name.

If there is no Templates folder in the Documents folder, click New, and then create a Templates folder.
Click Use Selected Folder.
Select Workgroup templates, click Modify, and then repeat steps 5 and 6.
Click OK.

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