OL2000: Upgrade from Exchange Client to Outlook Causes Encryption Failure (244063)
The information in this article applies to:
This article was previously published under Q244063 SYMPTOMS
Two people using Microsoft Exchange 5.0 Client are set up to send encrypted mail messages using 64-bit encryption. One user upgrades from Exchange 5.0 to Outlook 2000, and installs the 128-bit security patch. When this user attempts to open a saved encrypted message by importing the EPF file, the following error message displays:
The message could not be secured.
RESOLUTION
To resolve this problem, obtain Microsoft Office 2000 Service Release 1/1a (SR-1/SR-1a).
To obtain SR-1/SR-1a, click the
article number below to view the article in the Microsoft Knowledge Base:
245025 OFF2000: How to Obtain and Install Microsoft Office 2000 Service Release 1/1a (SR-1/SR-1a)
STATUSMicrosoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.
This problem was corrected in Microsoft Office 2000 SR-1/SR-1a.
| Modification Type: | Minor | Last Reviewed: | 10/17/2005 |
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| Keywords: | kbbug kbfix kbQFE KB244063 |
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