SYMPTOMS
When you use a feature that is set to
Installed on
First Use or you try to change the installation state of some features
in the
Microsoft Office 2000: Update Features dialog box, you
may receive the following error message:
The feature you
are trying to use is on a CD-ROM or other removable disk that is not available.
Insert the 'Office 2000 product' disk and click OK.
In the preceding message,
Office 2000
product is the name of the specific Office product that you are
using.
When you insert your Office CD and click
OK to the preceding message, you may receive the following error
message:
Could not find 'Office 2000
product'. Please try another location.
CAUSE
These error messages may appear if both of the following
are true:
- You are using the Academic Version of Office 2000 that was
preinstalled on your computer by the manufacturer. -and-
- You are using a computer manufactured by Dell Computer
Corporation.
The version of Office 2000 that was preinstalled on your
computer is different from the version on the CD you are using.