Encarta Encyclopedia 99: No Audio Output When You Play Certain Sounds (243576)


The information in this article applies to:

  • Microsoft Encarta Encyclopedia 99
  • Microsoft Encarta Encyclopedia Deluxe 99
  • Microsoft Encarta Encyclopedia 2000 Concise Edition
This article was previously published under Q243576

SYMPTOMS

When you attempt to play the following sounds from Microsoft Encarta Encyclopedia, you do not hear any audio output.

Encarta 99 Standard

  • Bach's Goldberg Variations
  • Charles De Gaulle
  • Common Hippopotamus
  • Elephant with Calf

Encarta 99 Deluxe

  • Common Hippopotamus
  • Elephant with Calf

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.
Modification Type:MajorLast Reviewed:11/18/2004
Keywords:kbbug kbpending kbsound KB243576
©2004 Microsoft Corporation. All rights reserved.