STOP 0x0000001E Error Message with Intermediate Network Driver on Multiprocessor Computer (243477)


The information in this article applies to:

  • Microsoft Windows NT Server 4.0 Terminal Server Edition SP4
This article was previously published under Q243477

SYMPTOMS

After you install an intermediate network driver (for example, the DynamicAccess software intermediate driver from 3Com), your Terminal Server computer may display a blue screen error message in Tcpip.sys with a STOP 0x0000001E. The second DWORD of the stop code is 0xC00000005. This behavior has only been observed on multiprocessor computers.

CAUSE

This behavior occurs because the Tcpip.sys driver does not properly initialize on multiprocessor computers.

RESOLUTION

Service pack information

To resolve this problem, obtain the latest service pack for Microsoft Windows NT 4.0. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

152734 How to obtain the latest Windows NT 4.0 service pack

STATUS

This problem was first corrected in Microsoft Windows NT 4.0 Service Pack 5.Microsoft has confirmed that this is a problem in Windows NT Server 4.0, Terminal Server Edition.

MORE INFORMATION

An intermediate driver is a network driver that is layered between a transport driver and a miniport driver to provide added functionality.
Modification Type:MinorLast Reviewed:9/23/2005
Keywords:kbHotfixServer kbQFE kbbug kbfix kbQFE KB243477
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