RESOLUTION
A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that this article describes. Apply it only to systems that are experiencing this specific problem.
To resolve this problem, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:
Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.
The English-language version of this fix should have the following file attributes or later:
Date Time Size File name Platform
--------------------------------------------------------
06/08/99 07:44a 143,632 Asycfilt.dll x86
08/31/99 04:55p 598,288 Oleaut32.dll x86
06/08/99 07:44a 160,016 Olepro32.dll x86
06/08/99 07:44a 17,920 Stdole2.tlb x86
06/08/99 07:44a 319,488 Asycfilt.dll Alpha
08/31/99 04:55p 1,233,168 Oleaut32.dll Alpha
06/08/99 07:44a 364,544 Olepro32.dll Alpha
06/08/99 07:44a 17,920 Stdole2.tlb Alpha
08/31/99 04:55p 147,728 asynfilt.dll Win9X
08/31/99 04:55p 598,288 oleaut32.dll Win9X
08/31/99 04:55p 164,112 olepro32.dll Win9X
08/31/99 04:55p 17,920 stdole2.tlb Win9X