Mac Explorer IntelliMouse: USB Mouse Does Not Wake Computer (243362)


The information in this article applies to:

  • Microsoft IntelliMouse Explorer
  • Microsoft IntelliMouse Optical
  • Microsoft IntelliMouse with IntelliEye
  • Microsoft IntelliPoint software for Macintosh 1.0
  • Microsoft IntelliPoint software for Macintosh 1.0a
  • Microsoft IntelliPoint software for Macintosh 1.1
This article was previously published under Q243362

SYMPTOMS

You may not be able to wake an Apple Macintosh computer when you move a mouse connected to the Universal Serial Bus (USB) port in the computer.

CAUSE

This behavior can occur if Macintosh operating system version 8.5.x or earlier is installed on the computer.

RESOLUTION

To resolve this issue, install Macintosh operating system version 8.6.

You can work around this issue by pressing any key on the keyboard to wake the computer.

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.
Modification Type:MinorLast Reviewed:8/18/2005
Keywords:kbenv kbHardware kbprb KB243362
©2004 Microsoft Corporation. All rights reserved.