"STOP 0x00000024" Error Message Because of NTFS Timing Issue (243249)
The information in this article applies to:
- Microsoft Windows NT Server 4.0
This article was previously published under Q243249 SYMPTOMS
You may receive the following error message on a blue screen in Windows NT Server 4.0:
Stop 0x00000024 (0x00190201, 0xf1525364, 0xf15251a0, 0x8019fdfd)
Note that not all "STOP 0x00000024" error messages are caused by the problem described in this article. Also, the parameters may vary depending on the system configuration.
CAUSE
This error message can be caused by a synchronization problem in the NTFS file system that causes a pointer to be freed while it is still in use.
RESOLUTIONA supported fix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Apply it only to computers that are experiencing this specific problem. To resolve this problem, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, visit the following Microsoft Web site: NOTE: In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.
The English-language version of this fix should have the following file attributes or later:
Date Time Size File name Platform
-------------------------------------------------------------
10/06/1999 05:48p 363,568 Ntfs.sys x86
10/06/1999 05:47p 556,176 Ntfs.sys Alpha
STATUSMicrosoft has confirmed that this is a problem in Windows NT 4.0.
| Modification Type: | Minor | Last Reviewed: | 9/23/2005 |
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| Keywords: | kbHotfixServer kbQFE kbbug kberrmsg kbfix KB243249 |
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