Windows 98 Second Edition Problems with NDIS Intermediate Drivers (243199)
The information in this article applies to:
- Microsoft Windows 98 Second Edition
This article was previously published under Q243199 SYMPTOMS On a Windows 98 Second Edition-based computer that is using
networking software that is implemented as a Network Driver Interface
Specification (NDIS) intermediate driver, one of the following symptoms may
occur:
- The computer may stop responding (hang) during startup or
shutdown.
- Your network throughput and overall network performance may
gradually decrease, sometimes to the point that the computer hangs or becomes
completely unresponsive to network requests.
NOTE: To more effectively search the Microsoft Knowledge Base, use
keywords that relate to your issue. If you are searching for troubleshooting
information that is not mentioned in this article, search the Microsoft
Knowledge Base again by using keywords that are listed in the following
Microsoft Knowledge Base article: 242450 How to Query the Microsoft Knowledge Base Using Keywords CAUSE This problem can occur if the NDIS intermediate driver code
is preempted by the operating system when it is not safe to do so. As a result,
a "race" or "deadlock" condition may occur, causing the operating system to
hang. RESOLUTIONA
supported fix is now available from Microsoft, but it is only intended to
correct the problem that is described in this article. Apply it only to
computers that are experiencing this specific problem. To resolve this
problem immediately, download the fix by clicking the download link later in
this article or contact Microsoft Product Support Services to obtain the fix.
For a complete list of Microsoft Product Support Services phone numbers and
information about support costs, visit the following Microsoft Web site: NOTE: In special cases, charges that are ordinarily incurred for
support calls may be canceled if a Microsoft Support Professional determines
that a specific update will resolve your problem. The usual support costs will
apply to additional support questions and issues that do not qualify for the
specific update in question. The following files are available for download from the Microsoft
Download Center: Release Date:
Apr-20-2000 For additional information about how to download
Microsoft Support files, click the following article number to view the article
in the Microsoft Knowledge Base: 119591 How to Obtain Microsoft Support Files from Online Services
Microsoft scanned this file for viruses. Microsoft used the most
current virus-detection software that was available on the date that the file
was posted. The file is stored on security-enhanced servers that help to
prevent any unauthorized changes to the file.
The English-language version of this fix should have the
following file attributes or later:
Date Time Version Size File name
---------------------------------------------------
10/20/99 4:48pm 4.10.2224 166,053 Ndis.vxd
STATUSMicrosoft
has confirmed that this is a problem in the Microsoft products that are listed
at the beginning of this article.
| Modification Type: | Minor | Last Reviewed: | 9/5/2006 |
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| Keywords: | kbHotfixServer kbQFE kbdownload kbenv kbgraphxlinkcritical kbnetwork kbprb KB243199 |
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