NetMeeting Does Not Play Sounds Using the ATI All-In-Wonder Video Adapter (243132)


The information in this article applies to:

  • Microsoft NetMeeting 3.01 for Windows 98 Second Edition
  • Microsoft NetMeeting 3.01 for Windows 95
  • Microsoft NetMeeting 3.01 for Windows 98
This article was previously published under Q243132
IMPORTANT: This article contains information about modifying the registry. Before you modify the registry, make sure to back it up and make sure that you understand how to restore the registry if a problem occurs. For information about how to back up, restore, and edit the registry, click the following article number to view the article in the Microsoft Knowledge Base:

256986 Description of the Microsoft Windows Registry

SYMPTOMS

If you use the ATI All-In-Wonder adapter for your video capture device, you may not be able to use the microphone and you cannot hear any audio when you are using NetMeeting.

RESOLUTION

WARNING: If you use Registry Editor incorrectly, you may cause serious problems that may require you to reinstall your operating system. Microsoft cannot guarantee that you can solve problems that result from using Registry Editor incorrectly. Use Registry Editor at your own risk.
To resolve this issue disable the ATI driver from changing your sound card settings. To do this, add the NoRecLevelMute DWORD value with the value data 1 to the following registry key:

HKEY_LOCAL_MACHINE\SOFTWARE\ATI Technologies\Capture Driver\Settings\Sounds

To work around this issue, follow these steps:
  1. Under Status, double-click the speaker icon.
  2. Click Options, and then click Properties.
  3. Click Recording, and then click OK.
  4. Click the microphone as the recording input source.
Modification Type:MajorLast Reviewed:11/14/2003
Keywords:kbprb kbsound KB243132
©2003 Microsoft Corporation. All rights reserved.