OLEXP: Error Message: No Other Mail or News Accounts Could Be Found (243030)


The information in this article applies to:

  • Microsoft Outlook Express 5.5 for Windows 2000
  • Microsoft Outlook Express 5.01 for Windows 2000
This article was previously published under Q243030
For information about the differences between Microsoft Outlook Express and Microsoft Outlook e-mail clients, click the following article number to view the article in the Microsoft Knowledge Base:

257824 OL2000: Differences Between Outlook and Outlook Express

SYMPTOMS

When you try to import mail or news account settings in Microsoft Outlook Express, you may receive the following error message:
No other mail or news accounts could be found.

CAUSE

This issue can occur if you click File, point to Import, and then click Mail Account Settings or News Account Settings.

RESOLUTION

To properly import mail or news account settings, follow these steps:
  1. On the Tools menu, click Accounts.
  2. On the Mail (or News) tab, click Import.
  3. Browse to and click the file you want to import, and then click Open.
  4. Click Close.

MORE INFORMATION

The import feature on the File menu is designed to import information from other e-mail and newsgroup programs. You cannot specify the source of the files.
Modification Type:MinorLast Reviewed:7/13/2004
Keywords:kbenv kberrmsg kbprb kbui KB243030
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