SMS: DistMgr Package Removal Does Not Work If Package Share Is Not Empty (242490)


The information in this article applies to:

  • Microsoft Systems Management Server 2.0
This article was previously published under Q242490

SYMPTOMS

If you distribute multiple packages using a common share and then attempt to issue a removal for any of the packages, Distribution Manager (DistMgr) removes the package successfully but does not succeed when it attempts to delete the common share. This behavior occurs because the share is not empty. The following error is logged in the Distmgr.log file:
The package share directory path is not empty, cannot remove the share name.
DistMgr attempts the share removal process a number of times.

RESOLUTION

To resolve this problem, obtain the latest service pack for Systems Management Server version 2.0. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

236325 How to Obtain the Latest Systems Management Server 2.0 Service Pack


WORKAROUND

To work around this problem, use the common Systems Management Server (SMS) package share, or specify unique share names for each package.

STATUS

Microsoft has confirmed this to be a problem in Systems Management Server version 2.0 This problem was first corrected in Systems Management Server version 2.0 Service Pack 2..

MORE INFORMATION

To install the hotfix, follow these steps on the SMS site server:
  1. Stop the SMS Executive and SMS Site Component Manager services.
  2. Replace the Distmgr.dll file in the Sms_root\Bin\Platform folder with the version obtained from the hotfix.
  3. Restart the SMS Executive and SMS Site Component Manager services.
Modification Type:MajorLast Reviewed:4/7/2006
Keywords:kbQFE KBHotfixServer kbBug kbfix kbsms200sp2fix kbSoftwareDist KB242490
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