Printed Colors Do Not Match the Colors on the Screen (241993)


The information in this article applies to:

  • Microsoft Windows 98
  • Microsoft Windows 98 Second Edition
  • Microsoft Windows 95
This article was previously published under Q241993
If this article does not describe your hardware-related issue, please see the following Microsoft Web site to view more articles about hardware:

http://support.microsoft.com/default.aspx/w98?sid=460

SYMPTOMS

When you use a Windows-based program to print color text or graphics to a color printer, the printed color may not match the color on your screen.

CAUSE

This issue can occur because you are using the Unidrv.dll file that is included with Microsoft Windows.

RESOLUTION

To resolve this issue, contact the manufacturer of your printer to obtain the latest printer driver.

MORE INFORMATION

This issue is known to occur when you use one of the printers in the following list:
  • Canon BubbleJet BJC-4100
  • Epson Stylus Color
  • Epson Stylus Pro
  • Hewlett-Packard DeskJet 855C
  • Hewlett-Packard DeskJet 1600C
For information about these printers, please click one of the following links to view the appropriate Web site:

Canon

http://www.canon.com

Epson

http://www.epson.com

Hewlett-Packard

http://www.hp.com

Microsoft provides third-party contact information to help you find technical support. This contact information may change without notice. Microsoft does not guarantee the accuracy of this third-party contact information.

The third-party products that are discussed in this article are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.
Modification Type:MajorLast Reviewed:7/13/2006
Keywords:kb3rdparty kbdisplay kbHardware kbprb kbprint KB241993
©2004 Microsoft Corporation. All rights reserved.