SYMPTOMS
When you use the
subst command to assign a drive letter to a third-tier directory on a Microsoft Windows NT computer (see "Example" in this section of the article), the local Systems Management Server accounts SMSCliToknAcct& and SMSCCMBootAcct& do not correctly attempt connection over the network, which can cause a lockout of the account.
Example
g=\\server\share, subst h=g:\directory
CAUSE
During a Windows NT Remote client installation, the client uses the SMSCCMBootAcct& account. During software or hardware inventory, the client uses the SMSCliToknAcct& account. These accounts only exist for the local use of the clients. Because the domain controllers share an accounts database, the domain controllers also share these accounts. If either of these accounts is used on the network, the accounts will be recognized, but the passwords will be incorrect. This causes the lockout of the account in the domain.
Some organizations may use the
subst command in logon scripts to have the equivalent of a Novell MapRoot command, such as:
net use g:\\server\share
subst h: g:\username
The lockouts do not occur if you do not use the
subst command.
RESOLUTION
A supported fix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Apply it only to computers that are experiencing this specific problem. This fix may receive additional testing. Therefore, if you are not severely affected by this problem, Microsoft recommends that you wait for the next Systems Management Server that contains this hotfix.
To resolve this problem immediately, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, visit the following Microsoft Web site:
NOTE: In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The typical support costs will apply to additional support questions and issues that do not qualify for the specific update in question.
The English Service Pack 3 (SP3) version of this fix should have the following file attributes or later:
Date Time Version Size File Name Platform
---------------------------------------------------------------------
01-Mar-2001 16:50 67 Compversinv.ini
01-Mar-2001 16:50 2.0.92.1 511,796 Insinv32.exe
01-Mar-2001 16:50 2.0.1493.3159 151,824 Sinv32.exe Alpha
01-Mar-2001 16:50 67 Compversinv.ini
01-Mar-2001 16:50 2.0.92.1 280,645 Insinv32.exe
01-Mar-2001 16:50 2.0.1493.3159 104,816 Sinv32.exe X86