Trey Research Shows "Product No Longer Exists" When Attempting to View Purchase (241953)

The information in this article applies to:

Microsoft Site Server 3.0 Commerce Edition

This article was previously published under Q241953

SYMPTOMS

When you purchase a subscription from the Trey Research sample commerce site and click the Click here for a list of categories you have subscribed to link, the subscription you purchased is not listed. Instead, in the table under the list of current subscriptions, the Name column shows the following:

(Product no longer exists)

CAUSE

When a member is added to a group (subscription), the next time the Active User Object (AUO) is instantiated for the user in the ASP page, the cache is not updated.

RESOLUTION

Perform the following steps to force the broker cache to update every time the object is instantiated:

Use a text editor to open the Mem_ds.asp file, located in the \Microsoft Site Server\Sites\Commerce\Tr\Include folder.

After line 14 (which contains the following code):

Set gMemUserObject = Server.CreateObject("Membership.UserObjects")

add the following new line of code:

gMemUserObject.GetInfo

Save the file and close the editor.

STATUS

Microsoft has confirmed that this is a problem in Site Server version 3.0, Commerce Edition.

Modification Type:	Major	Last Reviewed:	6/24/2004
Keywords:	kbbug kbpending KB241953