Error Message: Windows Needs Ue32.exe to Open Files of This Type: "Recycle Bin" (241937)
The information in this article applies to:
- Microsoft Windows 98
- Microsoft Windows 98 Second Edition
This article was previously published under Q241937 IMPORTANT: This article contains information about modifying the registry. Before you
modify the registry, make sure to back it up and make sure that you understand how to restore
the registry if a problem occurs. For information about how to back up, restore, and edit the
registry, click the following article number to view the article in the Microsoft Knowledge Base:
256986 Description of the Microsoft Windows Registry
SYMPTOMS
After you uninstall Norton Utilities 2.x, you may receive the following error message when you try to open the Recycle Bin:
Windows needs Ue32.exe to open files of this type -- Recycle Bin
CAUSE
When you uninstall Norton Utilities, registry entries are left behind that reference Norton Unerase (Ue32.exe).
RESOLUTIONWARNING: If you use Registry Editor incorrectly, you may cause serious problems that may
require you to reinstall your operating system. Microsoft cannot guarantee that you can solve
problems that result from using Registry Editor incorrectly. Use Registry Editor at your own
risk.
To resolve this issue, manually remove the following key from the registry:
HKEY_LOCAL_MACHINE\Software\Classes\clsid\.{645ff040-5081-101b-9f08-00aa002f954e}.\shell\Norton unerase\
This causes the Norton Unerase utility to relinquish control of the Recycle Bin.
MORE INFORMATION
Reinstalling and uninstalling Norton Utilities does not fix this issue.
The third-party products that are discussed in this article are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.
| Modification Type: | Minor | Last Reviewed: | 12/20/2004 |
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| Keywords: | kb3rdparty kberrmsg kbprb KB241937 |
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