SMS: MMC Stack Overflow in User Security Wizard (241734)


The information in this article applies to:

  • Microsoft Systems Management Server 2.0
This article was previously published under Q241734

SYMPTOMS

When using the Systems Management Server User Security Wizard to browse a very large domain, you may receive Microsoft Management Console (MMC) error messages similar to the following examples:

Example 1:
Win32 Exception in MMC Admin UI!

WIN32 Exception : STACK_OVERFLOW
Description : The thread used up its stack.

Entry Point : CComponentDataImp::Command
Operation : Command Line: C:\WINNT\System32\mmc.exe "E:\SMS\bin\i386\sms.msc" "" "" "" "" "" "" "" ""
Trace :
MMF Build Info : SMS 2.0 Beta (1239)
Example 2:
Win32 Exception in MMC Admin UI!

WIN32 Exception : STACK_OVERFLOW
Description : The thread used up its stack.

Entry Point : CWnd::WindowProc
Operation : WM_COMMAND
Command Line: C:\WINNT\System32\mmc.exe "E:\SMS\bin\i386\sms.msc" "" "" "" "" "" "" "" ""
Trace :

MMF Build Info : SMS 2.0 Beta (1239)

RESOLUTION

To resolve this problem, obtain the latest service pack for Systems Management Server version 2.0. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

236325 How to Obtain the Latest Systems Management Server 2.0 Service Pack


STATUS

Microsoft has confirmed this to be a problem in Systems Management Server version 2.0 This problem was first corrected in Systems Management Server version 2.0 Service Pack 2..

MORE INFORMATION

This hotfix needs to be applied to all workstations and servers that have the SMS Administration console installed. Secondary site servers, by default, do not have the SMS Administration console installed and do not need this hotfix applied unless the Administration console was also installed on that site.

To install the hotfix, use the appropriate method on the Systems Management Server site server.

Method 1: Using the Hotfix Installer

NOTE: You can only use this method on I386-based computers.
  1. Copy the hotfix folder structure to a share on your network. Q241734.exe is a Microsoft Windows Installer file that updates specific files on your site server.
  2. Log on to your site server using an account with administrative privileges.
  3. On the site server, close the Systems Management Server Administrator console.
  4. Run Q241734.exe and follow the directions in the wizard. You can run the file in Quiet mode using the /s switch.

Method 2: Manual Installation

  1. Quit the Systems Management Server Administrator console and stop the Windows Management service.
  2. Replace the Sms_musr.dll file in the sms_root_directory\bin\platform folder with the version obtained from the hotfix.
  3. At a command prompt, type the following command:

    cd sms root dir\bin\platform regsvr32 sms_musr.dll

  4. Restart the Windows Management service and the Systems Management Server Administrator console.
Modification Type:MajorLast Reviewed:4/7/2006
Keywords:kbQFE KBHotfixServer kbBug kbfix kbSecurity kbsms200sp2fix KB241734
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