XFOR: Migrated Message Returned as Not Deliverable for Migrated Lotus cc: Mail User (241553)


The information in this article applies to:

  • Microsoft Exchange Server 5.5
  • Microsoft Exchange Server 5.5 SP1
  • Microsoft Exchange Server 5.5 SP2
  • Microsoft Exchange Server 5.5 SP3
This article was previously published under Q241553

SYMPTOMS

An Exchange Server user receives a non-delivery report (NDR) when he or she clicks Reply All to a message that has been migrated from a Lotus cc:Mail Post Office (PO).

CAUSE

The current code logic is that if you get a recipient without the PO name information, the PO name that the user is migrated from is used, and it is incorrect. The same PO name as the sender should be used.

RESOLUTION

To resolve this problem, obtain the latest service pack for Exchange Server 5.5. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

191014 XGEN: How to Obtain the latest Exchange Server 5.5 Service Pack

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was first corrected in Exchange Server 5.5 Service Pack 4.
Modification Type:MajorLast Reviewed:10/2/2003
Keywords:kbbug kbExchange550preSP4fix kbExchange550sp4Fix kbfix kbQFE KB241553
©2003 Microsoft Corporation. All rights reserved.