FIX: Uninstalling an MTS Client Package Does Not Remove Typelib Registry Entries (241377)


The information in this article applies to:

  • Microsoft Transaction Server 2.0
This article was previously published under Q241377

SYMPTOMS

After uninstalling a newer version of the client-side package, then reinstalling a previous version of the client-side package, the client application fails to instantiate the server component running under Microsoft Transaction Server (MTS).

CAUSE

The MTS package uninstall does not remove the Typelib registry key for the newer version of the component, however, it does delete the actual type library pointed to by the registry key, making the value associated with this key invalid. When a client application tries to load the most recent version of the type library, it tries to load the type library that no longer exists.

RESOLUTION

A supported fix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Apply it only to computers that are experiencing this specific problem. This fix may receive additional testing. Therefore, if you are not severely affected by this problem, Microsoft recommends that you wait for the next Microsoft Transaction Server version that contains this hotfix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/default.aspx?scid=fh;EN-US;CNTACTMS

NOTE: In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The typical support costs will apply to additional support questions and issues that do not qualify for the specific update in question.




Workaround

Install the hotfix on the computer where the client-side package is being exported, and then re-export the client-side packages. Use this package instead of the old ones. This hotfix removes the registry key along with the type library.

STATUS

Microsoft has confirmed that this is a bug in the Microsoft products that are listed at the beginning of this article.

MORE INFORMATION

Who Should Install This Release?

You should install this hotfix, if you are experiencing the symptoms described earlier.

Installation Requirements:

This hotfix should only be installed on systems running Microsoft Windows NT version 4.0 (Service Pack 5 or later). It should not be installed on previous versions of Microsoft Windows NT or on Microsoft Windows 2000.

How to Install:

  1. Create a new temporary directory on your system.
  2. Run the self-extracting executable file Q241377. When prompted, type the name of the temporary directory created in step 1.
    The program unzips the following files into the temporary directory:
    • Template.inf
    • Qfe083199.txt
    • Mtxclex.dll
  3. Make sure no MTS applications are running. To ensure no MTS applications are running open the Transaction Server Explorer, right-click on My Computer, and Shut Down Server processes.
  4. Copy the Template.inf file to <Drive\directory to where MTS was installed>\Mtxclex.
  5. Copy the Mtxclex.dll to <Drive\directory to where Windows NT was installed>\system32\mts.
  6. Re-export the packages.
Modification Type:MinorLast Reviewed:10/7/2005
Keywords:kbHotfixServer kbQFE kbBug kbfix kbfix kbMTS200fix kbQFE kbSysAdmin KB241377
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