OL2000: (CW) Error Message "Unable to Copy Working Files..." in Team Folders (241369)
The information in this article applies to:
This article was previously published under Q241369 NOTE: The procedures in this article only apply if you have installed Outlook with the Corporate or Workgroup option. With this option, you can use Messaging Application Programming Interface (MAPI) services. To determine your installation type, click About Microsoft Outlook on the Help menu. If you have the Corporate or Workgroup installation, you see "Corporate or Workgroup".
SYMPTOMS
You are completing the configuration for Team Folders, when you click Finish on the final screen of the Team Folders Wizard, you receive the following error message
Unable to copy working files to temporary directory for your team folder <teamfolder name>.
where <teamfolder name> is the type of Team Folder you were attempting to configure.
CAUSE
The Team Folders template files are missing, or the path to those files is incorrectly configured in the registry.
RESOLUTION
If this is happening to one of the six Team Folders templates that comes with Outlook 2000 Team Folders, rerun the Team Folders Wizard setup to fix the problem.
If this problem is occurring with a customized Team Folders template, make sure the AppPath value is correctly defined in the registry and that the files for the template are in the folder defined in the AppPath value. This value can be found at the following location in the registry
HKey_Current_User\Software\Microsoft\Office\Outlook\Addins\
Microsoft.OLTeamFolderWizard\<language id>\<teamfolder type>
where <language id> is the numeric designation for Office Language installation folder and <teamfolder type> designates Team Folder types. For example, the <language id> for U.S English is 1033. Examples of <teamfolder type> as seen in the above registry key are Team Tasks, Team Calendar and Discussion.
STATUSMicrosoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.
| Modification Type: | Major | Last Reviewed: | 9/29/2003 |
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| Keywords: | kbbug kbnofix KB241369 |
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