OL98: (CW) Option Buttons Missing Accessing the Outlook Address Book from Word (241317)


The information in this article applies to:

  • Microsoft Outlook 98
This article was previously published under Q241317
NOTE: The procedures in this article only apply if you have installed Outlook with the Corporate or Workgroup option. With this option, you can use Messaging Application Programming Interface (MAPI) services. To determine your installation type, click About Microsoft Outlook on the Help menu. If you have the Corporate or Workgroup installation, you see "Corporate or Workgroup".

SYMPTOMS

When you attempt to access addresses from the Contacts folder, using the Insert Address Book command in Microsoft Word, the Mailing, Home, and Other address type selections are missing.

CAUSE

A key file used in the Address Book conversion, Schdmapi.dll, is either missing or damaged.

RESOLUTION

Install or replace Schdmapi.dll.>

MORE INFORMATION

To replace Schdmapi.dll, follow these steps:
  1. Click Start, point to Find, and then click Files or Folders.
  2. In the Named box, type Schdmapi.dll.
  3. In Look In, click to select My Computer, and then click Find Now.
  4. In the search results list, right-click to select Schdmapi.dll, if it exists, and then click Rename.
  5. Edit the file name extension to old.
  6. Click Start, point to Settings, and then click Control Panel.
  7. Double-click the Add Remove Programs icon.
  8. In the list of programs, click Microsoft Outlook 98, and click Add/Remove.
  9. In the Outlook Active Setup dialog box, click Rerun Outlook 98 Setup.
Active Setup replaces versions of key files and replace any missing, incorrect, or outdated versions with current versions.
Modification Type:MajorLast Reviewed:9/10/1999
Keywords:kbprb KB241317
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