Japanese Word Viewer: Cannot Open a File with a Name That Includes 0x5c in DBCS (241212)
The information in this article applies to:
- Microsoft Word Viewer 97-2000
- Microsoft Office Word 2003
- Microsoft Word 2002
- Microsoft Word 2000
- Microsoft Word 97 for Windows
This article was previously published under Q241212 SYMPTOMS When a file name includes 0x??5c in DBCS after space, the
Word Viewer cannot open the file, and you receive the following error message:
"The file name or path are not correct."
Do the
next operation:
*Confirm that pass name is input correctly.
*Clicked
[file] - [open] and please search file.
(' File pass' \a ?\.doc')
Note This problem occurs only in the Japanese Word Viewer.
CAUSE The Word Viewer mishandles 0x5c in DBCS as '\'.
RESOLUTIONA supported hotfix is now available from Microsoft, but it is only intended to correct the problem that this article describes. Apply it only to systems that are experiencing this specific problem. To resolve this problem, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site: Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question. The Japanese
version of this hotfix has the file attributes (or later) that are listed in
the following table. The dates and times for these files are listed in
coordinated universal time (UTC). When you view the file information, it is
converted to local time. To find the difference between UTC and local time, use
the Time Zone tab in the Date and Time tool in Control Panel.
Date Time Size File name Platform
----------------------------------------------------
8/27/99 7:40 AM 3,733,348 WordView.exe x86
STATUSMicrosoft
has confirmed that this is a problem in the Microsoft products that are listed
in the "Applies to" section of this article.MORE INFORMATIONYou can use the Microsoft Word 97-2000 Viewer to view
documents that were created in Microsoft Word 97, in Microsoft Word 2000, in
Microsoft Word 2002, and in Microsoft Office Word 2003.
| Modification Type: | Minor | Last Reviewed: | 10/12/2005 |
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| Keywords: | kbbug kbfix kbQFE KB241212 |
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