ARCserve for Small Business Server Not Compatible with SBS 4.5 (241144)



The information in this article applies to:

  • Microsoft BackOffice Server 4.0
  • Microsoft BackOffice Server 4.5

This article was previously published under Q241144

SUMMARY

ARCserve Storage Suite for Small Business Server by Computer Associates International, is not compatible with Small Business Server 4.5. This program is intended to run only on Small Business Server 4.0/4.0a.

MORE INFORMATION

If you were running ARCserve on Small Business Server 4.0 and upgraded to Small Business Server 4.5, you may have problems starting the ARCserve backup services. You may receive an error message that you do not have enough ARCserve licenses to start the services. You receive this error message because ARCserve is not detecting the correct number of Client Access Licenses installed for Small Business Server.

For more information about this problem and its resolution, contact Computer Associates technical support at 1-800-243-9462 or visit their Web site at: The third-party products that are discussed in this article are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.

Microsoft provides third-party contact information to help you find technical support. This contact information may change without notice. Microsoft does not guarantee the accuracy of this third-party contact information.

Modification Type:MajorLast Reviewed:10/28/2003
Keywords:kb3rdparty kbinfo KB241144