RESOLUTION
A
supported fix is now available from Microsoft, but it is only intended to
correct the problem that is described in this article. Apply it only to
computers that are experiencing this specific problem.
To resolve this
problem immediately, download the fix by clicking the download link later in
this article or contact Microsoft Product Support Services to obtain the fix.
For a complete list of Microsoft Product Support Services phone numbers and
information about support costs, visit the following Microsoft Web site:
NOTE: In special cases, charges that are ordinarily incurred for
support calls may be canceled if a Microsoft Support Professional determines
that a specific update will resolve your problem. The usual support costs will
apply to additional support questions and issues that do not qualify for the
specific update in question.
The English version of
this fix should have the following file attributes or later:
Date Time Version Size File name Platform
---------------------------------------------------------------
10/18/99 11:08am 4.10.2225 24,240 Openhci.sys Win98 SE
5/16/00 3:22pm 4.10.2022 22,992 Openhci.sys Win98
The following
file is available for download from the Microsoft Download
Center:
Release Date:
Jun-20-2000
For additional information about how to download
Microsoft Support files, click the following article number to view the article
in the Microsoft Knowledge Base:
119591 How to Obtain Microsoft Support Files from Online Services
Microsoft scanned this file for viruses. Microsoft used the most
current virus-detection software that was available on the date that the file
was posted. The file is stored on security-enhanced servers that help to
prevent any unauthorized changes to the file.
NOTE: The package that installs this
fix contains both Windows 98 and Windows 98 Second Edition versions of the fix.
The package automatically installs the correct version.