MapPoint 2000 Err Msg: Cannot Establish DDE Communication with the Desktop (241095)


The information in this article applies to:

  • Microsoft MapPoint 2000
This article was previously published under Q241095

SYMPTOMS

When you attempt to install Microsoft MapPoint 2000, you may receive the following error message:
Cannot establish DDE communication with the desktop

CAUSE

This behavior can occur if either of the following conditions is true when you attempt to install MapPoint 2000:
  • Control Panel is open.

  • Another program is running.

RESOLUTION

To resolve this issue, close Control Panel, quit all running programs, and then install MapPoint 2000. To do this:
  1. Close Control Panel.
  2. Press CTRL+ALT+DELETE to open the Close Program dialog box.
  3. Quit all programs except Explorer and Systray (which are components of Microsoft Windows). To quit a program, click the program, and then click End Task.
  4. Repeat steps 2-3 until you have quit all unnecessary programs that are running on your computer.
  5. Install MapPoint 2000.
Modification Type:MajorLast Reviewed:9/14/2001
Keywords:kberrmsg kbprb kbsetup KB241095
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