16-Bit Programs Cannot View Long File Names on NetWare Servers (241074)



The information in this article applies to:

  • Microsoft Windows NT Server 4.0
  • Microsoft Windows NT Workstation 4.0

This article was previously published under Q241074

SYMPTOMS

When you are viewing files or folders on a Novell NetWare server, you may not be able to see long file names.

CAUSE

For information about the technical details of this problem, please see the following article in the Microsoft Knowledge Base:

223281 Alternate File Names Are Not Supported in NetWare Redirector

RESOLUTION

A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that this article describes. Apply it only to systems that are experiencing this specific problem.

To resolve this problem, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

The English-language version of this fix should have the following file attributes or later:
   Date     Time    Version         Size     File name  Platform
   -------------------------------------------------------------
 9/17/1999  2:47PM  4.0.1381.32901  152 KB   Nwrdr.sys  Intel
 9/17/1999  2:53PM  4.0.1381.32901  272 KB   Nwrdr.sys  Alpha
				

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

Modification Type:MinorLast Reviewed:10/19/2005
Keywords:kb3rdparty kbprb kbui KB241074