Pandora's Box: Scratchy or Distorted Sound (240983)


The information in this article applies to:

  • Microsoft Pandora's Box 1.0
This article was previously published under Q240983

SYMPTOMS

When you play Microsoft Pandora's Box, sound in the game may be scratchy or distorted.

CAUSE

This behavior can occur if the sound driver for the sound card installed in your computer is outdated.

RESOLUTION

To resolve this issue, contact your sound card manufacturer to inquire about how to obtain and install the latest version of the sound driver for your sound card.

For information about how to contact your sound card manufacturer, click the appropriate article number in the following list to view the article in the Microsoft Knowledge Base:

65416 Hardware and Software Third-Party Vendor Contact List, A-K

60781 Hardware and Software Third-Party Vendor Contact List, L-P

60782 Hardware and Software Third-Party Vendor Contact List, Q-Z

To work around this issue, turn off sound and music in Pandora's Box:

  1. On the Pandora's Box startup screen, click Options.
  2. Click the Sound button to turn it off.
  3. Click the Music button to turn it off.
  4. Click Apply.
Modification Type:MajorLast Reviewed:9/9/1999
Keywords:kbprb kbsound kbui KB240983
©2002 Microsoft Corporation. All rights reserved.