Unable to Create Folder on NTFS Partition (240979)


The information in this article applies to:

  • Microsoft Windows 95 OEM Service Release 2.1
  • Microsoft Windows 95 OEM Service Release 2.5
This article was previously published under Q240979

SYMPTOMS

When you try to use your Windows 95 OEM Service Release 2-based client computer to create a folder on an NTFS partition, you may receive the following error message:
Unable to create directory

CAUSE

This problem occurs because to create a folder on a Microsoft Windows NT-based server, Windows 95 (versions 4.00.950, retail, and 4.00.950A, Service Release 1) submitted an SMB "C make directory" command to the server, which succeeded. Instead of making a Create Directory application programming interface (API) call which results in an SMB "C make directory" command, Windows 95 OEM Service Release 2 (OSR2) first sends an SMB "C search directory" command to see if the folder to create already exists. In the case where the new folder does not exist, the server returns a NO_MORE_FILES error (no matching folder found), the client does not issue the "C make directory" command, and then generates the error message above.

RESOLUTION

A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that this article describes. Apply it only to systems that are experiencing this specific problem.

To resolve this problem, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

The indicated versions of this fix should have the following file attributes or later:
   Date       Time      Version     Size    File name     Locale
   ---------------------------------------------------------------
   01/23/98   11:14am   4.00.1114   185,922 Ifsmgr.vxd    US
   01/23/98   11:14am   4.00.1114   185,926 Ifsmgr.vxd    Japanese
   01/23/98   11:14am   4.00.1114   185,926 Ifsmgr.vxd    NEC

STATUS

Microsoft has confirmed that this is a problem in Windows 95 OSR2, 2.1, and 2.5.
Modification Type:MinorLast Reviewed:10/18/2005
Keywords:kbenv kberrmsg kbfix kbnetwork kbprb kbQFE kbui KB240979
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