Command Failed Error Occurs When Using SNACFG to Edit the Host Account Cache (240958)



The information in this article applies to:

  • Microsoft Host Integration Server 2000
  • Microsoft SNA Server 4.0
  • Microsoft SNA Server 4.0 SP1
  • Microsoft SNA Server 4.0 SP2

This article was previously published under Q240958

SYMPTOMS

When you try to use the SNA Server command line utility Snacfg.exe to edit the Host Account Cache from a computer in a remote Windows NT domain, the following error message may occur:
Command Failed
Example:

SNACFG #Drive:\path\com.cfg HSMAPPING ABC\USERXXX /ADD /HSDOMAIN:LMVSTS /HSUSER:XXXX

CAUSE

Snacfg.exe does not support the use of these commands from a Windows NT domain that is different than the Windows NT domain where the master Windows NT Account Synchronization (SNAPMP) service is running.

This behavior is by design.

RESOLUTION

The following criteria must be met in order to properly run Snacfg.exe:
  • The user must be a member of the domain where the Windows NT Password Synchronization Service has been installed.
  • Because Snacfg.exe requires some additional SNA Server Manager components to function properly, Snacfg.exe must be run from a computer that also has SNA Server or the SNA Server client for Windows NT with SNA Server Manager installed.

MORE INFORMATION

If the user logged in is not a member of the domain where the Windows NT Password Synchronization Service has been installed, a trust relationship must be established between the two domains.

For additional information on using Snacfg.exe to configure Host Security Domains, please see the following article in the Microsoft Knowledge Base:

236847 SNACFG Should Allow Configuration of Host Security Domains


Modification Type:MinorLast Reviewed:11/14/2003
Keywords:KB240958