Unable to gain access to Internet sites when "Dial whenever a network connection is not present" setting is enabled with ADSL/DSL (240808)


The information in this article applies to:

  • Microsoft Internet Explorer 5.0 for Windows 98
  • the operating system: Microsoft Windows 98 Second Edition
  • Microsoft Internet Explorer 5.0 for Windows 95
This article was previously published under Q240808

SYMPTOMS

When you use an asymmetric digital subscriber line (ADSL) or a digital subscriber line (DSL) to connect to the Internet and you enable the Dial whenever a network connection is not present setting in Internet Explorer 5, you may not be able to gain access to Internet sites.

In addition, the Connect To dialog box may be displayed when you start Internet Explorer.

WORKAROUND

To work around this problem:
  1. Double-click the Internet Explorer icon on the desktop. If the Connect To dialog box is displayed, click Cancel.
  2. On the Tools menu, click Internet Options.
  3. On the Connections tab, click Never dial a connection, and then click OK.
  4. On the File menu, click Close.
  5. Restart Internet Explorer.
NOTE: If the computer is a laptop that you use remotely with a Dial-Up Networking connection using a modem and a phone line, you may need to manually enable the Always dial my default connection setting during remote use.

MORE INFORMATION

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.
Modification Type:MinorLast Reviewed:5/21/2004
Keywords:kbenv kbprb KB240808
©2004 Microsoft Corporation. All rights reserved.