You receive an "Outlook cannot perform your search" error message when you use the Find feature in Outlook (240697)
The information in this article applies to:
- Microsoft Outlook 97
- Microsoft Outlook 98
- Microsoft Outlook 2000
- Microsoft Outlook 2002
- Microsoft Office Outlook 2003
- Microsoft Exchange Server 5.5
- Microsoft Exchange 2000 Server
- Microsoft Exchange Server 2003 Enterprise Edition
- Microsoft Exchange Server 2003 Standard Edition
This article was previously published under Q240697 WARNING: ANY USE BY YOU OF THE COMMAND-LINE SWITCHES PROVIDED IN THIS ARTICLE IS AT YOUR OWN RISK. Microsoft provides these command-line switches without warranty of any kind, either express or implied, including but not limited to the implied warranties of merchantability and/or fitness for a particular purpose. SYMPTOMS
When you use the Find feature in Outlook, you receive the following error message:
Outlook cannot perform your search. Outlook cannot display this view. The folder already exists.
CAUSE
A previously-defined Advanced Find has been saved and is now corrupted.
RESOLUTION
To resolve this problem:
- Quit and log off of Outlook.
- Click Start, click Run, and in the Open box type:
When you run Outlook with the /cleanfinders switch, it removes all saved searches from the mailbox.
| Modification Type: | Minor | Last Reviewed: | 4/28/2005 |
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| Keywords: | kberrmsg kbprb KB240697 |
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