COM Internet Services Do Not Work Without ProxyOverride Entry (240664)



The information in this article applies to:

  • Microsoft Windows NT Server 4.0
  • Microsoft Windows NT Workstation 4.0

This article was previously published under Q240664

SYMPTOMS

After you install Microsoft Internet Explorer version 5 on a computer running Windows NT version 4.0, you may receive the following error message from COM Internet Services:
The remote server machine does not exist or is unavailable (Error 462)

CAUSE

This behavior can occur if you clear the Bypass proxy server for local intranet access check box in Internet Explorer options.

In Internet Explorer 4, clearing the Bypass proxy server for local internet access check box sets the following registry value to null:

HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Internet Settings\ProxyOverride

In Internet Explorer 5, the ProxyOverride value is deleted. The Remote Procedure Call (RPC) protocol flags an error condition when it cannot find the ProxyOverride key in the registry.

RESOLUTION

To resolve this problem, obtain the latest service pack for Microsoft Windows NT 4.0. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

152734 How to obtain the latest Windows NT 4.0 service pack

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was first corrected in Microsoft Windows NT 4.0 Service Pack 6a.

Modification Type:MinorLast Reviewed:9/23/2005
Keywords:kbHotfixServer kbQFE kbbug kbfix kbQFE KB240664