Profile Quota Implementation May Cause Terminal Server Session to Hang (240652)

The information in this article applies to:

Microsoft Windows NT Server 4.0 Terminal Server Edition SP4

This article was previously published under Q240652

SYMPTOMS

Implementing profile quotas may cause Terminal Server sessions to stop responding (hang). This behavior occurs when the terminal connection is set to run a program instead of running the default desktop.

In this case, when you quit the specified program, the Terminal Server session does not terminate. An administrator must kill the hung session on the server before the user can use his or her account again.

CAUSE

Profile quota implementation is not supported in the initial program environment. A fix has been generated to disable profile quotas if the connection is set to run a program instead of the default desktop.

RESOLUTION

Service pack information

To resolve this problem, obtain the latest service pack for Microsoft Windows NT 4.0. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

152734 How to obtain the latest Windows NT 4.0 service pack

STATUS

This problem was first corrected in Microsoft Windows NT 4.0 Service Pack 5.Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

Modification Type:	Minor	Last Reviewed:	9/23/2005
Keywords:	kbHotfixServer kbQFE kbbug kbfix kbQFE KB240652