Error Message: One or More Shockwave Files Are Missing... (240651)
The information in this article applies to:
- Microsoft Encarta Interactive World Atlas 2000
- Microsoft Picture It! 2000
- Microsoft Picture It! Express 2000
This article was previously published under Q240651 SYMPTOMS
When you attempt to use an Interactivity or play an animation in Microsoft
Encarta World Atlas 2000, or when you attempt to play a Helpful Movie in Microsoft PictureIt! 2000, you may receive the following error message:
Shockwave Error: 10
One or more Shockwave files are missing. Would you like to go to
Macromedia's Web site to repair your Shockwave Player?
If you click Yes, Microsoft Internet Explorer starts, opens
a page on the Macromedia Web site, and then automatically downloads
components for Macromedia Shockwave Director from the Web site.
When Internet Explorer finishes downloading the components, you are
able to use the InterActivity or play the animation successfully.
If you click No, you are unable to use the InterActivity or
play the animation.
CAUSE
This behavior can occur if the following conditions are true:
- You run one of the programs listed at the beginning of this
article on a Microsoft Windows NT 4.0-based computer.
- The InterActivity you attempt to use, the animation you attempt
to play, or the Helpful Movie you attempt to play uses the
Macromedia Shockwave Director control.
STATUSMicrosoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.
| Modification Type: | Major | Last Reviewed: | 11/14/2003 |
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| Keywords: | kbbug kbenv kberrmsg kbpending KB240651 |
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