Encarta World Atlas 2000 Err Msg: You Must Have NT SUR 4.0 GOLD to Install... (240631)



The information in this article applies to:

  • Microsoft Encarta Interactive World Atlas 2000

This article was previously published under Q240631

SYMPTOMS

When you install Microsoft Encarta World Atlas 2000, you may receive the following error message:
You must have NT SUR 4.0 GOLD to install. Please click OK to cancel installation.
When you click OK, Encarta World Atlas 2000 Setup continues to run.

CAUSE

This behavior can occur if you install Encarta World Atlas 2000 on a Microsoft Windows 2000-based computer.

STATUS

Microsoft has confirmed that this is a problem in Microsoft Encarta World Atlas 2000.

MORE INFORMATION

When you complete Encarta World Atlas 2000 Setup, you are able to run the program without any further problems.

Modification Type:MajorLast Reviewed:6/25/2000
Keywords:kbbug kbenv kberrmsg kbsetup KB240631